Shipping / Returns
Free FEDEX Swing shipping to your front door in the United States.
Orders take 5 to 15 business days to get to you. Some orders may not ship the next day as they will have to be made but will still arrive within 15 business days.
All Canada orders made are responsible for taxes duties and fees.
Swings can not be shipped United States Postal Service (USPS). If you attempt to return a swing via USPS we will refuse the shipment and it will come back to you. USPS destroys a package by the time it gets to its destination. You must use United Postal Service (UPS) or Federal Express (FedEx). We know you will love your swing. We have a 100% Satisfaction policy with our swings. If you are dissatisfied with your swing you can pay to ship it back within 60 days of the purchase date. If the swing is returned un-used and in new condition we will refund you the original cost of the swing less shipping the day we receive it.
Contact us to get a return address.
Hanging Strap Exchanges:
Please measure your tree branch size to avoid an exchange fee of $5.00.
We do not sell or share your information with anyone. All information collected is for our use only. Information to deliver your order and communicate with you about its progress.
We know that you will be happy with your purchase and will enjoy your product experience. For your protection please inspect rope, straps, clips, knots and deck and overall swing condition before each use as normal wear and tear may cause swing to become unsafe. Montana Tree Swings is not responsible for injury due to swing failure. By hanging swing, customer assumes all responsibility for swing and those who use it. Furthermore, customer agrees to hold harmless Montana Tree Swings and its suppliers in any and all cases if accident or injury or loss occurs for any reason. Please also be sure to check the strength of the branch or tree intended for use as a branch may or may not be sufficiently strong to hold the weight of the swing and rider.
We are confident that you will have a safe and enjoyable experience using our product.
Montana Tree Swings